> ## Documentation Index
> Fetch the complete documentation index at: https://docs.convertly.sh/llms.txt
> Use this file to discover all available pages before exploring further.

# Limits

> Plan limits for files, storage, media API, Image CDN, video streaming, Forma AI, and workflows.

Limits are enforced per workspace and plan.

* **Plan prices** (subscription amounts): [Pricing](https://convertly.sh/pricing)
* **Quotas and metered overage rates** (this page): technical limits aligned with API enforcement
* **Product behavior**: [Docs](/index) and guides — link here or to Pricing instead of duplicating numbers

<Columns cols={2}>
  <Card title="Hard caps" icon="lock">
    Free and Starter plans stop at their included limits unless you upgrade.
  </Card>

  <Card title="Overage-ready tiers" icon="chart-line">
    Pro, Business, and Enterprise can continue past selected limits when overage billing is enabled in **Settings → Usage**.
  </Card>
</Columns>

## File and storage limits

| Plan       | Files per batch | Image max | Video/audio max | HDAM storage | Concurrent jobs |
| ---------- | --------------: | --------: | --------------: | -----------: | --------------: |
| Free       |               5 |      50MB |           500MB |          1GB |               2 |
| Starter    |              25 |     500MB |             2GB |         10GB |               5 |
| Pro        |             100 |       1GB |             5GB |         50GB |              10 |
| Business   |           1,000 |       2GB |            10GB |        500GB |              50 |
| Enterprise |         100,000 |      10GB |            50GB |         50TB |             200 |

See [Files & storage](/docs/files-and-storage) for how uploads, outputs, and WordPress isolated buckets count toward HDAM storage.

## Media API limits

**Media API requests** count conversion, compression, async job creation, media tools, and **workflow runs** (`POST /api/workflows/{id}/run`). They share one monthly pool.

**Processed transfer** is the total bytes read and written while handling those API requests (not Image CDN edge delivery or video streaming playback).

| Plan       | Monthly media API requests | Per-minute media API requests | Monthly processed transfer |
| ---------- | -------------------------: | ----------------------------: | -------------------------: |
| Free       |                        500 |                            10 |                       10GB |
| Starter    |                      2,500 |                            30 |                      100GB |
| Pro        |                     15,000 |                           100 |                      500GB |
| Business   |                    100,000 |                           600 |                        5TB |
| Enterprise |                  2,000,000 |                         3,000 |                       50TB |

## Image CDN

**Origin deliveries** are requests that reach Convertly to fetch or transform a source. Repeat hits served from edge cache do not count again.

| Plan       | Origin deliveries / month | Custom CDN domains | Delivery namespaces | Delivery overage |
| ---------- | ------------------------: | -----------------: | ------------------: | ---------------- |
| Free       |                     5,000 |                  0 |                   1 | Hard cap         |
| Starter    |                    50,000 |                  1 |                   3 | Hard cap         |
| Pro        |                   500,000 |                  3 |                  10 | \$0.50 / 10K     |
| Business   |                 5,000,000 |                  5 |                  25 | \$0.40 / 10K     |
| Enterprise |                50,000,000 |                 25 |                 100 | \$0.30 / 10K     |

Custom domains start on Starter. See [Custom domain](/docs/image-cdn/custom-domain) and [URL structure](/docs/image-cdn/url-structure).

## Video streaming

**Source minutes** bill once per minute of source video packaged, regardless of rendition count. **Delivery minutes** bill viewer watch time (a 10-minute video watched fully by 100 viewers uses 1,000 delivery minutes).

| Plan       | Source minutes / month | Delivery minutes / month | Encoding overage | Delivery overage |
| ---------- | ---------------------: | -----------------------: | ---------------- | ---------------- |
| Free       |                     30 |                    1,000 | Hard cap         | Hard cap         |
| Starter    |                    500 |                    2,000 | Hard cap         | Hard cap         |
| Pro        |                  2,000 |                   10,000 | \$0.02 / min     | \$0.002 / min    |
| Business   |                 10,000 |                   75,000 | \$0.017 / min    | \$0.0017 / min   |
| Enterprise |                250,000 |                  500,000 | \$0.014 / min    | \$0.0014 / min   |

All plans can generate up to **7 adaptive renditions** through **2160p / HDR10** when the source contains those pixels. Convertly does not upscale a lower-resolution source into fake 4K. See [Video streaming](/docs/video-streaming).

## Forma AI

**Forma AI units** cover studio generation, editing, upscaling, and related `POST /api/ai/*` calls. CDN URL params such as `upscale=ai` bill through signed delivery, not this pool.

| Plan       | Forma AI units / month | Overage         |
| ---------- | ---------------------: | --------------- |
| Free       |                    300 | Hard cap        |
| Starter    |                  7,500 | Hard cap        |
| Pro        |                 20,000 | \$0.002 / unit  |
| Business   |                100,000 | \$0.0017 / unit |
| Enterprise |              1,000,000 | \$0.001 / unit  |

See [Forma AI](/docs/ai-tools).

## Workflows

| Plan     | Saved workflows | Live runs                          |
| -------- | --------------- | ---------------------------------- |
| Free     | 1               | Yes (counts as media API requests) |
| Starter+ | Unlimited       | Yes                                |

Test runs in the dashboard do not send external webhooks and are for validation only.

## Related docs

<Columns cols={2}>
  <Card title="Pricing" icon="dollar-sign" href="https://convertly.sh/pricing">
    Plan prices, feature comparison, and upgrade paths.
  </Card>

  <Card title="Image CDN quotas" icon="images" href="/docs/image-cdn#pricing-and-quotas">
    What counts as a CDN delivery and response quota headers.
  </Card>

  <Card title="Authentication" icon="key" href="/authentication">
    API keys, WordPress site tokens, and how plan access is resolved.
  </Card>

  <Card title="Errors" icon="triangle-exclamation" href="/errors">
    HTTP status codes when limits are exceeded (`402`, `429`, and related responses).
  </Card>
</Columns>